Mrs. Owens was frustrated when she couldn’t get her garage door to close, but didn’t want to leave it open, and have her home be at risk.
Our professionals went out to take a look at Mrs. Owens’ door, and test it to determine what the issue was. We examined the opener and found it had no problems, so we then inspected the photo eye sensors on either side of the door. The wiring was faulty and was causing the sensors to malfunction, telling the door something was there. After repairs to the wiring, the door was able to close without issue.
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* $29 service call - deducted from the service
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