The customer’s garage door opener wouldn’t respond to remote controls, but the buttons on the opener itself worked fine. Syncing a different handset to it didn’t help.
We suspected the antenna was the problem, especially when we saw the state of it. We replaced the garage door opener’s antenna with a spare, and the signals started getting through. We left the new opener antenna in place and went over the rest of the system to see if any further opener repairs seemed necessary. None did!
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