Broken garage door cable on one side, frayed one on the other side.
Although the second cable didn't break, it was torn enough to merit replacing. It's often better to replace both units at the same time anyway. We fitted new cables on the garage door and checked the torsion spring to ensure it was in good shape (it was). Some lubrication maintenance later and the job was done.
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* $29 service call - deducted from the service
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