Mr. Burgess’ tried changing the batteries in his opener remote control when it stopped working, but it didn’t work.
We closely examined Mr. Burgess’ Genie 2033-TKV model garage door opener, as well as the opener remote control, to determine what caused the problem. Our experts found that the sensor in the opener itself no longer worked. We repaired the damaged sensor before returning the opener to its place. Our technicians then checked to confirm the door now opened and closed with the remote.
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